Your confirmed Economy ticket can only be upgraded to the next cabin, which is Business.

Your bid must be between the set minimum and maximum bid amount indicated on the slider.

The strength indicator is a guide that shows the strength of your bid but does not guarantee that you will be successful.

Yes, you can bid different amounts for each eligible part of your journey.

When you bid to upgrade, the Airport departure taxes are applicable in certain countries such as the UK, India and Pakistan. Any extra charges will be shown clearly in the Upgrade offer submission process.

You will enjoy all our business class services, Meal, Baggage Allowance, Lounge and all related complimentary services we offer to our valued Business Class Passengers.

If your bid is successful, you will only receive a Congratulation email, but we will also make you aware when you check-in.

Yes, you will be notified when you check-in.

Yes, you can modify your bid at any time before you receive an email informing you whether your offer has been successful. When you first place your bid, you will receive a confirmation email, and you can use the link in that email to cancel your bid.

You should have received an email confirming that your initial bid has been cancelled. If you have changed your mind, you can resubmit a bid using the link in your cancellation email. Or you can also visit www.omanair.com and select OmanAir Easy Upgrade.
New offers must be submitted no later than 24 hours before departure for Bid to Upgrade.

If your offer has been unsuccessful, you will receive a notification email up to 6 hours before your flight to let you know. Your card will not be charged, and you can simply travel with your existing ticket as normal.

You cannot make another offer if your bid has been unsuccessful. You may ask your check-in agent for an upgrade.

Our system will be updated with the upgrade. Please present your updated travel itinerary and confirmation email when you arrive at the airport.

If you are cancelling or changing your ticket, your bid will not be refunded.

The amount that you have paid to reserve your seat will not be refunded when you are upgraded to Business.

Email easyupgrade@Omanair.com quoting your ticket number or Reservation Reference (starting with 910). You will need to provide your name, travel date and flight number.

You need to cancel your current bid first if it is still inside the offer deadline window. Once you cancel the bid, you’ll be able to submit a new offer using your preferred card.
If your offer has been accepted but the card authorization fails, you’ll receive an email with a link to enter your new card details.

We will review your bid if a seat becomes available closer to the time of your flight. If you receive a notification that your card has been charged, then your upgrade has been processed. You will receive an email confirming your bid and an updated itinerary. If not, we will void the charge and return you’re the deducted amount, your money should be credited to your account based on your bank policy.

If you have booked directly via Oman Air, you can call our Global Contact Center and ask the Agent to split your booking.
If you have booked via travel trade, you can ask your travel agent to split your booking. The request to split your booking should be done at least 24 hours before your departure date, so that you can still place a bid.

In the event that your Oman Air flight is cancelled, we will try to accommodate you in the upgraded cabin on your next flight. Otherwise, we will process the refund directly.

In the event that you are downgraded at the airport, you should send an email to easyupgrade@Omanair.com highlighting the incident. If the downgrade is attributed to Oman Air, for example, in the case of an oversold cabin, schedule change or flight change, a full refund will be processed.
If the downgrade is caused by the passenger, a refund will not be processed.

Once your ticket is reissued by Oman Air office, any subsequent changes to the ticket can be done through our Call Center.