Delayed or missing baggage can be an unpleasant experience on any trip. Protect your bags against delays greater than 96 hours for just OMR 2.500 per person, and enjoy more peace of mind wherever you travel.

As a valued Oman Air customer, you can now enjoy the reassurance that comes with Delayed Baggage Protection, provided in partnership with Blue Ribbon Bags. The service tracks and expedites the return of all delayed bags and pays OMR 400.00 for each bag not delivered within 96 hours of when your flight lands.

Baggage protection to ease your travels

  • The service tracks and expedites the return of your delayed and undelivered baggage and sends you automated email, SMS and WhatsApp updates in real time whenever there is a change to the status of your mishandled bag.
  • Payments are guaranteed even if your bags are returned after the 96-hour service period—in such cases, keep your bags and keep your OMR 400.00 payment.
  • No proof of baggage contents (receipts) is required to receive the OMR 400.00 payment.
  • Enjoy your trip without worrying about your lost, delayed or mishandled baggage by purchasing

    Delayed Baggage Protection

  • Each purchase is subject to the following Terms and Conditions .

Follow these quick & easy steps for mishandled baggage:

  • Report your mishandled baggage to Oman Air staff to receive a File Reference Number and a copy of your Property Irregularity Report provided by the airline.
  • Raise your case online within 24 hours of when your flight landed at Mbr Filing ( and we will provide you with a baggage status update.
  • The service is available 24 hours a day, 7 days a week.

Enter your Baggage details:









Baggage Policy

Baggage Policy

Baggage Allowance

Baggage Allowance

Special Baggage Guidelines

Special Baggage Guidelines