Special Services

Customers with Special Needs

We make every effort to transport and provide seamless travel experience for all our customers, particularly those with special needs or disabilities.

Such customers may request for assistance through our reservation representatives assistance while traveling, such as transportation to and from gates either by wheelchair or by electric cart (according to the airport facility), boarding assistance and dietary needs.  

Emergency Exits

Oman Air strives to accommodate and assist all our customers with special needs. However, due to certain safety regulations we would not be able to assign seats at the emergency exists which form part of emergency exit routes to passenger under the following categories

  • Children
  • Expectant Mothers
  • Customers with limited mobility


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