On Arrival

Reaching your final destination; be it your home, the start of a vacation or the beginning of a business trip is an exciting time and we want to help you with a smooth transition from our aircraft through the airport. Here are some reminders that may be helpful:

Stay Seated Until the Aircraft has Come To a Full Stop

It is important to stay seated with your seatbelt fastened until the pilot turns off the seatbelt sign.

Take Care Opening the Overhead Bins

We advise you to carefully open the overhead lockers, especially if someone is standing directly underneath the bin while you are opening it.

Waiting for the Air Bridge to be secured

It typically takes a few minutes to securely position the bridge to the aircraft door so you can exit the aircraft safely. Certain airports do not have this facility, but instead passenger steps are at disposal.

Clearing through the immigration

The acceptance of entry documents may differ between country of original departure and country of destination. Each country has its own governing rules regarding entry permit to its visitors.

Claiming Your Checked Luggage

You will be able to retrieve your checked luggage from the Baggage Claim area of the airport.

Baggage Clearance

The procedure for baggage clearance is not internationally standardized. Customs rules and regulations vary from country to country. Baggage is cleared at the first airport of entry or at the airport of final destination within one country.

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