Flight rewards and upgrades

Flight rewards and upgrades

Flight rewards and upgrades

Flight Rewards

When you have earned enough Sindbad miles you can start spending them for flight rewards on Oman Air for tickets in Economy, Business or First Class cabins. You may use your miles for Flight reward tickets for yourself or for anyone else you wish to gift them to. All Flight rewards are subject to availability and have to be requested a week prior to departure. Sindbad Silver members may request within three days of the desired departure date while our Gold members may request 24 hours prior departure.

One way rewards

All our rewards are one way. This means, you can fly a combination of classes on your onward and return journeys, the choice is yours. For example, you could fly to London in Business Class and return to Muscat in Economy.

Multi city trips

Use your Sindbad miles and fly from Muscat to Trivandrum, drive to Kochi and fly back to Muscat.

Flight Upgrade Rewards

Spend your miles for an upgrade reward from Economy to Business or from Business to First Class and experience Oman Air's award-winning premium cabins. Our Gold members may also use their complimentary Gold upgrade vouchers to upgrade their Economy Class tickets to Business Class.

Tickets eligible for an upgrade reward

Upgrade from Economy Class to Business:
You can book an upgrade reward to Business Class when you have purchased or booked an “Freedom Economy” ticket online or an Economy Class ticket in booking classes Y, H, M or B.
Upgrade from Business to First Class:
You may use your miles to book an upgrade to First Class when you have purchased or booked a “Freedom Business” fare online or booked a Business Class ticket in booking classes J or C.

Please check qualifying booking classes for upgrades before you book and travel. To find out your booking class please contact your travel agent or call us at +968 24531111.

Flight Upgrade Reward at the Muscat International Airport

Now request for an upgrade reward on the day of your flight at the Muscat International Airport! Use your Sindbad miles or your Complimentary Gold Upgrade Voucher and upgrade your flight up to 3 hours prior to the departure of your flight and travel in style. All you have to do is to ensure that you have enough miles for the upgrade for the desired flight. For use of complimentary Gold upgrade vouchers, please make sure to present the confirmation email with the valid voucher numbers for the upgrade.

How to issue the Upgrade at the Airport

To avail this facility and fly in your chosen premium cabin, visit the “Sindbad Members” Service desk that is next to the Sindbad Gold and Silver check-in counter at the Muscat International Airport.

Our Service Desk staff will be more than happy to assist you with the upgrade. Additional taxes or charges, if any, may be paid by cash or credit card.

Upgrading a ticket for a friend or family member

You may use your Sindbad miles and upgrade a ticket for a family or friend provided that you are travelling with them as we need the member to personally authorize the debit of miles. We do not accept written letters of authority for the debit of miles at the airport.

How to book your Flight reward

To book your Flight reward or upgrade, simply login to your account, select ‘Spend your miles’ quick-link and send us your request. Our Sindbad Service Centre staff will then contact you and advise you regarding the status of your booking and any additional charges, if applicable. On receipt of your confirmation and payment of the taxes, your reward ticket will be emailed to the address registered in your Sindbad account.

Plan in advance to avoid disappointment

All Flight rewards and upgrades are subject to availability. The earlier you book, the better your chances of getting them.

Sindbad Silver members may request within three days of the desired departure date while our Gold members may request 24 hours prior departure.

Book a flight

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