Guest feedback is very important to us as we believe that it helps us to evaluate our service level and identify areas for enhancement. Great attention is paid to the guests’ expectations and requirements and all efforts will be taken to meet these as closely as we can. It is extremely gratifying to us when guests write with a suggestion or request and these will be incorporated if within our immediate scope.

Guests who visit this page with queries/comments within a week of their travel, may kindly contact our Call Centre at our Hub station on +968 24531111 or visit the link below with the Global contact details.

Guests may view the link below for any further enquiries or information, prior to registering their feedback.

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