Press Releases

Oman Air Cargo rolls out its mobile App solution using ‘SmartKargo’

Date: 19 August 2019
 Oman Air Cargo rolls out its mobile App solution using SmartKargo

Oman Air Cargo has successfully launched the mobile App to all Oman Air Cargo customers including Shippers and Freight Forwarders. This is in collaboration with QuantumID Technologies, which is Oman Air’s cargo system solution provider for ‘SmartKargo’ platform. The mobile App was officially launched in the pilot station Oman (home market) back in January 2019 at the annual event of Oman Air Cargo held in Muscat to felicitate and reward the best performing Cargo clients and agents in Oman. The Mobile app will be released for rest of the markets across the world in stages this year.

This Mobile App, available to download on both Apple and Android App stores, is the first step on Oman Air Cargo’s journey to 100% digitally transform their business and builds on the successful deployment of SmartKargo cloud-based Cargo Management solution that was launched back in September 2017.

This Mobile App opens a whole new Sales and Distribution channel for Oman Air Cargo business. At the same time, it empowers Shippers and Clients by providing them with self-service and mobile capabilities (access any-time, from anywhere) for their most used requirements to interface real-time with Oman Air Cargo, including quote, flight schedules, and capacity queries, to real-time bookings and tracking notifications.

Some of the additional benefits that come with the use of this mobile App are the improved accuracy of the shipment information and facilitation of shipment readiness when it reaches the airline warehouse, ability to book shipments on the go, provision of easy-to-access “Guest” mode that allows non-registered customers to check schedule, track shipment & get a quote, enhanced security with touch ID access as well as real time synchronisation and availability of all information and bookings done through the App on SmartKargo main ERP solution and also on the cloud instantly.

Paul Starrs, Chief Commercial Officer, Oman Air, said - “We are happy to announce the successful launch of our Cargo Application that provides easy access and excellent functionalities for our clients and freighters. We are committed to continue leveraging the latest technologies and innovations to digitally enhance our business and provide best possible solutions for our clients. We have ambitious plans to grow our Cargo business and remain competitive and our collaboration with ‘SmartKargo’ allows us to do so with state-of-the-art technology that is fast to deploy and easy-to-use”.

Mohammed Al Musafir, SVP – Commercial Cargo, Oman Air added - “Oman Air Cargo App has been very well received by our clients and shippers. We are thrilled to bring to market this pioneering mobile App that allow our clients to access our schedules, capacity, get a quote and execute real bookings, in addition to offering various other useful unique features. There are many Cargo Mobile Apps out in the market but while they provide information, they do not allow bookings. SmartKargo technology is the first platform to provide this enhanced Customer Experience. Additionally the SmartKargo platform is 100% cloud-base, operating on the scalable and robust Microsoft Azure infrastructure platform”.

About Oman Air

Oman Air is the flagship carrier of the Sultanate of Oman and an Official 4 Star Airline (Skytrax 2011). Founded in 1993, the airline has since witnessed massive growth and has played a major role in making Muscat an important traffic hub in the Middle East, supporting the commercial, industrial and tourism sectors. Currently Oman Air’s fleet consists of two Boeing 787-8, seven 787-9 Dreamliners, six Airbus 330-300s, four Airbus 330-200s, 31 Boeing 737 and four Embraer 175s.

About Oman Air

SmartKargo is a 100% cloud-based Cargo Management platform that offers a robust set of fully integrated tools and solutions to support all Cargo business from Planning, Pricing and Sales, to Operations including acceptance, managing warehouses, loading/un-loading and ramp operations, but also first mile pick-up and last-mile delivery (for door-to-door operations). Integrated Cargo Revenue-Accounting allows for real-time profitability analysis and real-time decision making. SmartKargo end-to-end platform has allowed Oman Air to digitally transform its Cargo business Operations and successfully meet the future with robust mobile applications and advanced technologies such as real-time information, business intelligence and machine-learning capabilities while seamlessly interfacing with the Airline other systems via APIs for fast deployment and integration.

Media & Business Contact:

Oman Air Media contact: Corporate Communications and Media department.

00968 24258485/24528974

SmartKargo Media contact: Olivier Houri, EVP and Chief Revenue Officer, , Tel: (+1)6109093726

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