In the event of an insurance claim, you can file a claim directly through the online claims portal (Travel Insurance Claims) or alternatively download a claim form from the Table of Claim Forms and send it to the claims office as indicated by your country of origin of travel. For additional information you may also review the documents required section below.


You may download a copy of any of the following claim forms:

• Claim form Trip Cancellation
• Claim form Trip Curtailment (Cutting Short your Trip)
• Claim form Medical and Associated Expenses
• Claim form Travel Delay
• Claim form Baggage Delay, Personal Belongings and Baggage, Passport and Travel Documents