Courses

Life Support Skills & First – Aid

• FA 01 / CPR & Basic Life Support Skills
• FA 02 / First – Aid (Basic)

Customer Service

• CSG / Customer Service
• AAS / Advanced Airport Services Course

Departure Control System

• DCC / Departure Control System (DCS/Check-In)
• DCP / Departure Control System (DCS / Pax Control)
• DCR / Departure Control System (DCS Check-In/Refresher)

Load Control

• BLC / Basic Manual Load Control (Narrow Bodied Aircraft - A320 / F27 / ATR 42)
• ALC / Advanced Manual Load Control (Various Aircraft types)
• DCL / DCS Load Control (Narrow Bodied Aircraft-A320)
• DCA / Advanced DCS Load Control (Wide Bodied Aircraft)

Ramp Handling

• RH / Ramp Handling
• RSG / Ramp Safety

Dangerous Goods

• DGP / Dangerous Goods Awareness Session (Flight Crew / Load Planners / Ramp Handlers)
• DG / Dangerous Goods Regulations Course (Acceptance)
• DG / Dangerous Goods Regulations Course (Refresher For Shippers & Agents)
• DGC / Dangerous Goods Awareness Session (For Cabin Crew)
• DGG / Dangerous Goods Awareness Session (For Pax Staff)
• DGS / Dangerous Goods Regulations Course (For Shippers & Agents)
• DGR / Dangerous Goods Regulations Course (Acceptance For Non-Dg Staff)
• Dangerous Goods Awareness Session For Cabin Crew

Cargo

• BCA / Basic Cargo Aviation Course
• BCR / Basic Cargo Rates Course
• ACR / Advanced Cargo Rates Course

Management Courses

• Leadership Skills for Airline Managers
• Project Management
• Management of Training
• Basic Management for Supervisors
• Customer Service, VIP Handling Course
• Cultural Awareness in the Aviation Industry
• Airline Customer Service
• Managing People Performance
• Leadership Development and Succession Planning
• Customer Service in a Service Organization
• Communication Skills for Managers and Supervisors
• Leadership & Decision Making Course
• Developing Your Managerial Mindset
• Train the Trainer
• Stress Management
• Making powerful Presentations
• Negotiation Skills Course

International Certificate in Purchasing & Supply (CIPS)

IATA/ UFTAA Foundation Course

WT / World Tracer