Communication Skills for Managers and Supervisors

Intended	- All managers and supervisors who are managing with employees - Suitable for any employee who needs to enhance their communication skills internally and externally
Content	- Core communication skills including listening, speaking and questioning - Handling difficult people - Building rapport with staff and customers - Using personality styles to recognize strengths in problem solving - Understanding how different personality types relate effectively to others - Recognize the value of differences and diversities among people - Understand how different styles are motivated - Written communication - Email communication
Duration	2 working days
Pricing	RO 275 per participant

Last Updated : Sep-27-2010