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Intended
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- All managers and supervisors who are managing with employees
- Suitable for any employee who needs to enhance their communication skills internally and externally |
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Content
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- Core communication skills including listening, speaking and questioning
- Handling difficult people - Building rapport with staff and customers - Using personality styles to recognize strengths in problem solving - Understanding how different personality types relate effectively to others - Recognize the value of differences and diversities among people - Understand how different styles are motivated - Written communication - Email communication |
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Duration
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2 working days |
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Pricing
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RO 275 per participant |