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Oman Air Checked Baggage Policy

Baggage

New baggage policy regarding checked baggage effective for all reservations made on or after 9th of January 2017

Guests travelling on Oman Air’s award-winning Economy Class: 1 piece of baggage of up to 30kg.

 

Guests travelling on Oman Air’s award-winning Business or First Class: 1 piece of baggage of up to 30kg, plus 1 additional piece of baggage of up to 20kg.

 

Baggage allowances for guests holding valid Gold or Silver Sindbad Cards

  • Economy Class: 1 piece of baggage of up to 30kg, and 1 additional piece of baggage of up to 20kg.
  • Business or First Class: 1 piece of baggage of up to 30kg, and 1 additional piece of baggage of up to 30kg.

Standard size and weight of each bag

Linear dimension: 158 cm/62 in (width + height + length)

 

Weight: No one single bag should weigh more than 32Kg.

 

Baggage that exceeds the standard dimensions and weight restrictions are subject to applicable fees.

 

How much will it cost for me to carry extra baggage?

Please select departure and arrival airports to check extra baggage cost.
* Required information

 

 

Additional baggage can be purchased here at a 20% discount.

Please note: Your free baggage allowance will remain as per your ticket rules. For clarity, and for information on excess baggage, please read the below:

Frequently asked questions

  • What is the difference between Oman Air’s new piece concept and Oman Air’s existing weight concept?

    For all tickets issued prior to January 9th 2017, guests travelling in Economy are entitled to 30KG Checked-In baggage with no limit on the number of baggage pieces that constitute 30KG (40KG and 50Kg for Business & First Class guests respectively) with guests in the same party entitled to pool the overall weight allowances.

    For all tickets issued from January 9th 2017 onwards, guests in Economy are entitled to one piece of Checked-In baggage with a maximum weight 30KG.

    Guests travelling in Business & First Class guests will be entitled to one extra piece of baggage with a maximum weight of 20KG.

    Any additional pieces above the stated allowance will be considered as excess baggage and can be purchased at the Airport,here, Oman Air’s Call Centre, City Ticket Offices or Approved Travel Agents prior to travel to ensure carriage of baggage.

  • What are the dimensions restrictions?

    All pieces of Checked-In baggage will have a maximum linear dimension of 158 centimeters or 62 inches.

    The items may include Cricket Bat, Badminton racket & Carom board.

    Any item outside of these dimensions may be accepted by Oman Air as Specialist Baggage or Cargo, check here for latest Specialist or Cargo rates. Sports baggage dimensions will be subject to an additional allowance to facilitate the specific dimensions of the piece.

  • I bought my ticket prior to January 9th 2017, what is my free baggage allowance?

    For all tickets issued prior to January 9th 2017, guests travelling in Economy are entitled to 30KG Checked-In baggage with no limit on the number of baggage pieces that constitute 30KG (40KG and 50Kg for Business & First Class guests respectively) with guests in the same party entitled to pool the overall weight allowances.

  • I bought my ticket prior to January 9th 2017, can I purchase additional baggage?

    Yes you can purchase an additional piece of baggage with a maximum weight of 20KG and linear dimension of 158cms/62”.

    Any additional pieces above the stated allowance will be considered as excess baggage and can be purchased at the Airport,here, Oman Air’s Call Centre, City Ticket Offices or Approved Travel Agents prior to travel to ensure carriage of baggage.

  • I am Sindbad member, does my any allowance change? How do I avail of the extra baggage?

    For all travel from January 9th 2017 onwards, Sindbad guests with valid Silver and Gold cards travelling in Economy will be entitled to an additional baggage with a maximum weight of 20KG.

    For all travel from January 9th 2017 onwards, Sindbad members with valid Silver and Gold cards travelling in Business and First will receive an additional for 30kg weight for first and second bag.

    Sindbad Guests must carry the “physical card” or “digital card (on mobile app)” to avail Frequent Guest benefits at airport. In the event, the guest do not carry either, then airports may go an extra mile to verify guests’ status in the system. In such situation, inform guests of the additional time taken and challenge in providing such assistance often.

  • I am an Omani Student studying abroad, do I receive any additional allowance?

    For all travel from January 9th 2017 onwards, Omani Students studying abroad travelling in Economy will be entitled to an additional baggage with a maximum weight of 20KG. Proof of study required.

  • I am travelling with more than one bag but a combined weight of less than my free baggage allowance, do I need to purchase additional baggage?

    Yes.

    For all tickets issued prior to January 9th 2017, guests travelling in Economy are entitled to 30KG Checked-In baggage with no limit on the number of baggage pieces that constitute 30KG (40KG and 50Kg for Business & First Class guests respectively) with guests in the same party entitled to pool the overall weight allowances.

    For all tickets issued from January 9th 2017 onwards, guests in Economy are entitled to one piece of Checked-In baggage with a maximum weight 30KG.

    Guests travelling in Business & First Class guests will be entitled to one extra piece of baggage with a maximum weight of 20KG.

    Any additional pieces above the stated allowance will be considered as excess baggage and can be purchased at the Airport, here, Oman Air’s Call Centre, City Ticket Offices or Approved Travel Agents prior to travel to ensure carriage of baggage.

  • I am traveling in a group or with my family, what is our allowance?

    For all tickets issued prior to January 9th 2017, guests travelling in Economy are entitled to 30KG Checked-In baggage with no limit on the number of baggage pieces that constitute 30KG (40KG and 50Kg for Business & First Class guests respectively) with guests in the same party entitled to pool the overall weight allowances.

    For all tickets issued from January 9th 2017 onwards, guests in Economy are entitled to one piece of Checked-In baggage with a maximum weight 30KG.

    Guests travelling in Business & First Class guests will be entitled to one extra piece of baggage with a maximum weight of 20KG.

    Any additional pieces above the stated allowance will be considered as excess baggage and can be purchased at the Airport,here, Oman Air’s Call Centre, City Ticket Offices or Approved Travel Agents prior to travel to ensure carriage of baggage.

  • I am traveling with an infant, what is my allowance?

    For all tickets issued prior to January 9th 2017, guests travelling in with an infant are entitled to extra 10kg weight.

    For all tickets issued from January 9th 2017 onwards, guests travelling in with an infant are entitled to one extra piece with a maximum 10KG weight.

  • I am travelling to a specific destination, does my allowance change?

    For all tickets issued prior to January 9th 2017, guests travelling in Economy are entitled to 30KG Checked-In baggage with no limit on the number of baggage pieces that constitute 30KG (40KG and 50Kg for Business & First Class guests respectively) with guests in the same party entitled to pool the overall weight allowances.

    For all tickets issued from January 9th 2017 onwards, guests in Economy are entitled to one piece of Checked-In baggage with a maximum weight 30KG.

    Guests travelling in Business & First Class guests will be entitled to one extra piece of baggage with a maximum weight of 20KG.

    Any additional pieces above the stated allowance will be considered as excess baggage and can be purchased at the Airport, here, Oman Air’s Call Centre, City Ticket Offices or Approved Travel Agents prior to travel to ensure carriage of baggage.

    Each guest traveling to/from Muscat will be entitled one Golf Bag in addition to their Free Baggage Allowance

    Until Further Notice: Guest traveling in Economy classes from and to Nairobi may be to entitled one additional 20kg piece of baggage in addition to their Free Baggage Allowance and any additional bags resulting from their membership of Sindbad, Oman Air’s Frequent Flyer ProgramIn baggage with no limit on the number of baggage pieces that constitute 30KG (40KG and 50Kg for Business & First Class guests respectively) with guests in the same party entitled to pool the overall weight allowances. Please check your ticket.

    Guests traveling onwards North America are entitled to separate allowances.

  • I am travelling to North America, does my allowance change?

    No, all guests travelling onwards to North America will be entitled to 2 x 23KG baggage pieces with linear dimensions of 158cms.

  • I am traveling with Oman Air on part of my journey, what is my allowance?

    If your ticket is issued by Oman Air, your allowance is as per above the restrictions.

    If your ticket is not issued by Oman Air, check with the issuing Airline for allowance and restriction.

    Please note: Your free baggage allowance will remain as per your ticket rules. For clarity, and for information on excess baggage, please read the below:

  • How can I purchase additional allowance?

    Any additional pieces above the stated allowance will be considered as excess baggage and can be purchased at the Airport, here, Oman Air’s Call Centre, City Ticket Offices or Approved Travel Agents prior to travel to ensure carriage of baggage.

  • What is considered Specialist Luggage?

    Any additional pieces above 20KG or 158cms is considered Specialist Baggage and will charged accordingly. Check here for the latest rates.

    All Pets & Sporting Equipment will be checked as Specialist Equipment with set rates. Please check here for latest prices.

    Examples include:

    • Live Animals
    • Hunting rifles
    • Snow skiing equipment style
    • Bowling equipment
    • Wind surfer equipment
    • Saddles
    • Paddle Skis
    • Film equipment
    • Hiking equipment
    • Surfing equipment
    • Scuba equipment
    • Golfing equipment
    • Bicycle
    • Vaulting poles
    • Fishing equipment
    • Musical instrument

    Paddle Skis, Scuba, Film, Surfing Equipment & Vaulting Poles will be considered as Large Equipment while all other will be considered as Medium Size and charged accordingly.

  • What do I do with my Pet or Sporting Equipment?

    All Pets & Sporting Equipment are available for advance purchase via Omanair.com, Oman Air’s Call Centre or City Ticket Offices or Approved Travel Agents along with separate rates at the airport.

  • Can Oman Air refuse my baggage?

    All excess baggage is accepted by Oman Air on a first come first serve basis. We therefore advise guests to purchase via Omanair.com, Oman Air’s Call Centre or City Ticket Offices or Approved Travel Agents prior to travel to ensure carriage of baggage.

  • How is Additional or Excess Baggage charged?

    Baggage purchased in advance through Oman Air’s website is discounted up to 20% of the prices charged at the Airport. Rates vary by baggage type and origin and destination see below table.

     

    Any additional pieces above the stated allowance will be considered as excess baggage and can be purchased at the Airport, here, Oman Air’s Call Centre, City Ticket Offices or Approved Travel Agents prior to travel to ensure carriage of baggage.

  • What happens if my excess baggage is not delivered or delayed?

    Unless otherwise advised by Oman Air staff, Guests with Excess Baggage that is delayed or does not arrive will receive compensation in line with that offered by Airline for lost baggage part of the guests free baggage allowance.

  • Is Baggage purchased via Oman Air’s website cheaper than purchasing baggage at the Airport?

    Baggage purchased in advance through Oman Air’s website is discounted up to 20% of the prices charged at the Airport. All baggage purchased in advance is non-refundable.

  • Is there a limit on the amount of pieces or weight I can purchase additional baggage?

    Yes, all guests are limited to a purchasing 1 additional piece of luggage.

    Additionally, Guests flying between Muscat, Europe, China, Malaysia, Thailand Singapore & Indonesia will be entitled to purchase 4 additional piece of luggage.

    Guests flying from and to Nepal and Bangladesh cannot purchase additional baggage.

    These restraints are inclusive of baggage and Specialist Equipment.

  • What is the hand baggage allowance which remains the same, as follows:

    First and Business Class: Two bags per guest of 7kg each and a maximum dimension of linear 115cms (45inches)

    Economy Class: One bag per guest of 7kg and a maximum dimension of linear 115cms (45inches)

  • Can I carry my camera/laptop/Small Musical Instrument/Small Bag onboard along with my Hand Baggage

    In addition to the free baggage allowance, following items may also be accepted as carry-on baggage or checked-in baggage as deemed without any additional charges;

    Examples include:

    • Handbag, pocket book or purse
    • Overcoat, wrap or blanket
    • Umbrella or walking stick
    • Small Reading camera and / or binoculars
    • Reading matter for flight
    • Infant food for consumption during the flight (for guests travelling with infants)
    • Infant carry basket / carry cot / Baby strollers (for guests travelling with infants)
    • Collapsible wheelchair / crutches (for PRMs)
    • Braces or prosthetic devices (provided the guest is dependent on them)
    • Laptop / Portable PC
    • Mobile Phone
    • Seeing Eye Dog as AVIH (provided the Blind Guest is dependent on Seeing Eye Dog)
  • Tax & Service Charges on Baggage

    Please note that while online pricing is inclusive of Taxes and Charges, Airports may charge taxes and charges above the stated rates

  • What kind of Pet’s can be carried onboard and how much can they weigh?

    Carriage of Dog and Cats Pets in the appropriate portable carriage material is permitted. Please check with your Local Ticketing Office to confirm.

  • What is the policy on mix of classes travel?

    The free baggage allowance shall be according to the ticketed allowance that is published in the ticket against each sector.