Oman Air Conducts Training Programme For Sales Executives
Date: 2 August 2009
Oman Air Training Centre conducted a training programme recently for Oman Air's sales executives from its various outstations who attended the course that was conducted in two batches, each batch with 16 participants.
Abdulrazaq Alraisi – Oman Air's Senior Manager Sales said: "The recent programme for sales executives was conducted to encourage them to understand the sales process in depth, and develop the skills needed in order to creatively produce customized sales solutions and to increase effectiveness in each step on the process, improve prospecting and develop the appropriate approach and presentation techniques to gain the customer’s attention, interest and desire for Oman Air products or services and to create rapport with customers through powerful communication techniques.
He added that the course covered important topics such as understanding the sales process, preparation, approach, presentation techniques, winning attitude, trial close, communication skills, overcoming objectives, closing techniques, follow up and personal development.
"This training programme will greatly aid our sales staff to sell the new enhanced products of Oman Air in the premium and economy cabins that offers superior comfort to our valued passengers. We are sure the trainees have gained valuable insight into the most updated selling techniques." Alraisi said.
Ruqaiya Adams, Training Manager of Oman Air Training Center said: "Implementing new course modules to suit the working requirement of the trainees and to impart the most modern techniques to ensure higher and better productivity has always been the motto of the Oman Air Training Centre. The Centre conducts a number of courses to employees of various departments and has the most modern training infrastructure that is in high demand by other organisations as well.
"Updating of skills is very important in any industry and assumes greater importance in sales. We are sure with this training programme we have covered most of the pertinent issues faced by sales staff and our trainees with their enriched knowledge will be able to successfully enhance sales to Oman Air." Adams said.
Corporate Communications and Media, Oman Air added that in the year 2009, for the period ending May, the Training Centre had conducted a total of 2588 in-house courses, 109 commercial courses and 17 local courses. "The quantitative index here is on a par with the qualitative output and the Training Department is always innovating newer ideas for training purposes."