Service by Design
Select your inflight meal choice before you board through our "Service by Design" available exclusively for our First Class passengers on selected flights departing Oman with flight duration of more than 5 hours. Choose your meal online and our cabin crew will look after your comfort and present you our onboard hospitality which you can enjoy throughout the flight.
Request Your Meal
- You must be travelling on an eligible Oman Air operated international service for flight duration of more than 5 hours.
- Service by Design is available to First Class customers travelling on a confirmed commercial ticket on selected flights. The list of eligible flights may be updated from time to time, and Oman Air reserves the right to add or remove eligible flights without notice.
- The Service by Design is available via 'MANAGE BOOKINGS' on omanair.com, and requests can be made or changed up to 24 hours prior to departure.
- While Oman Air will make reasonable efforts to fulfill all meal requests, meal choices cannot be guaranteed.
- If you change your flight or departure date then your request will be cancelled. You must re-submit your order via 'MANAGE BOOKINGS'
- If Oman Air changes your flight or departure date then Oman Air will endeavor to fulfill your order as originally made. However, for operational reasons your meal choice may not be available on your new flight.
- Service by Design is separate from the special meal options for dietary requirements. If you require a special meal order please make this choice via 'MANAGE BOOKINGS'.
- If you have already chosen a special meal or a special meal is loaded in your profile then you will not be eligible to pre-order your meal unless the special meal is removed from the profile. If both orders appear in your booking your earlier Service by Design order will be cancelled.
- Oman Air reserves the right to make changes and substitute ingredients that may become unavailable due to operational circumstances.
- Meals served on board may differ in appearance from the images of the same meals on omanair.com.
- If you have pre-ordered a meal and change your mind on board then crew will make reasonable endeavours to accommodate your change. However they may not be able to fulfill your request to provide an alternative full meal.