About Us
Communication Skills for Managers and Supervisors
| Intended | - All managers and supervisors who are managing with employees - Suitable for any employee who needs to enhance their communication skills internally and externally |
| Content | - Core communication skills including listening, speaking and questioning - Handling difficult people - Building rapport with staff and customers - Using personality styles to recognize strengths in problem solving - Understanding how different personality types relate effectively to others - Recognize the value of differences and diversities among people - Understand how different styles are motivated - Written communication - Email communication |
| Duration | 2 working days |
| Pricing | RO 275 per participant |
