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Oman Air, Energetic Efforts Towards Arabizing Its Website

Date: 30 June 2007

In sequence with its constant endeavors to substantiate an eminent image within the aviation industry, Oman Air is in the final process of arabizing its website through prolific efforts and cooperation among the company’s various divisions and departments. In addition, procedures to re-launch the Company’s new-look website to reinforce its global status, has been approximately completed. The innovative website is designed to establish an additional channel to facilitate promoted access to Oman Air’s clients.

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Mr. Habib Baker Head of Information & Computing said, “Oman Air Website is constantly being enhanced and updated with

relevant information. The website is fast becoming the primary communication channel with our valued customers, and we make every effort to ensure that this website is available at all times to foster excellence in user experience seamlessly from booking to servicing.

This has efficiently contributed in establishing closer connection with our esteemed customers. By visiting the website, clients would have the advantage of using our services and benefit from the accessible privileges on offer. Our customers can at this stage book on line to any destination within our rabidly growing network linking the Omani capital Muscat to major cities in the region, the Middle East, the Indian subcontinent and in the near future, to wider horizons”.

“In addition of being acquainted with the company’s latest information, the browsers can also benefit from the amazing Holiday packages on offer tailored to our attractive destinations, as well as the newly inaugurated destinations. The website also is emphasizing high-quality service and posting career opportunities for professional crew and aviation personnel. Any passenger using the website for booking can benefit from the special discount being offered in this regard.”

He added, “Oman Air website is an award-wining website for distinguishing excellence in web design. The website has been awarded Gold Award in Travel & Tourism category for Oman Web Awards 2006, and have succeeded Gold award in Transportation sector for 2005.

In this regard, Oman Air’s Corporate Communications & Media Department said, “Oman Air website offers considerable insight into the company's philosophy and vision. Arabic is widely spoken with an estimated 200 million native speakers and we do distinguish that the Arabization of Web contents is a very important step for every Arabic speaker. Since the current trends is directed into e-government and e-commerce, governments and business enterprises longing to apply electronic transactions within the Arab world, ought to communicate with citizens and consumers in their own language by designing accessible websites to those who do not have good command of English. Therefore, the company’s act of arabizing the website was sought after to enable the Arab user to access the required information easily and smoothly.

Boeing 737-800

They added, “The consequence of Arabizing the contents of the company’s website to suit the Arab user’s environment, are greatly important for the company. The Arabic language is considered as a central tool to hearten Arabs to overcome the language barrier, use our website, and smooth the progress of accessing. Arabizing and updating the website reflects Oman Air’s commitment to excellence, also towards our valued customers in Oman and abroad by making available to them all beneficial information, furthermore enable them to get the maximum amount of our services. The website has been established in accordance with the most advanced technological standards, while ensuring a visitor-friendly experience and easy navigation.”

They concluded affirming that Oman Air, the national carrier of the Sultanate of Oman is well recognized for its dedication and commitment to serve and satisfy the traveling passengers, as well as its constant endeavors to attain the most excellent of services to achieve the company’s anticipated objectives.  

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